Return and Refund Policy
Thank you for shopping at SS Tech Ventures.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
The following terms apply to any products that You have purchased from Us.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
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Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to SS Tech Ventures.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Website refers to SS Tech Ventures, accessible from
https://diginovaedu.in -
You means the individual or legal entity accessing or using the Service.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without providing any reason.
The cancellation deadline is 7 days from the date on which You received the Goods, or on which a third party appointed by You (other than the carrier) took possession of the delivered product.
To exercise Your right of cancellation, You must inform Us of Your decision through a clear statement. You may do so by:
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Email: support@diginovaedu.in
We will reimburse You no later than 45 days from the day on which We receive the returned Goods. The reimbursement will be made using the same payment method used for the original Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
To be eligible for a return:
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The Goods must have been purchased within the last 7 days.
Non-returnable Goods
The following Goods cannot be returned:
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Goods made to Your specifications or clearly personalized
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Goods that are not suitable for return due to their nature, deteriorate rapidly, or have expired
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Goods unsealed after delivery that are not suitable for return due to health protection or hygiene reasons
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Goods that are inseparably mixed with other items after delivery
We reserve the right to refuse returns that do not meet the above conditions at Our sole discretion.
Refund Policy
Only regular-priced Goods are eligible for a refund.
Goods purchased on sale are not refundable, unless applicable law requires otherwise.
Gifts
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If the Goods were marked as a gift at the time of purchase and shipped directly to You, You will receive a gift credit equal to the value of the returned item. Once the returned product is received, a gift certificate will be issued to You.
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If the Goods were not marked as a gift, or the gift was shipped to the purchaser first, the refund will be issued to the original purchaser.
Contact Us
If You have any questions about this Return and Refund Policy, please contact Us:
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By email: support@diginovaedu.in




